Operator: Alfafusion Web Technology Corporation, 21B IBM Plaza, Eastwood City, Bagumbayan, Quezon City, 1110 Philippines. Email: digital@alfafusion.com.
A clear place to understand personal information, children’s privacy, and your choices.
1. About this policy
This policy covers the Lizzin marketing website and explains the information still to be finalized for the Lizzin app. Lizzin offers audio stories for children ages 3–10, with parents and guardians managing purchases and support. For privacy questions, contact the Lizzin team through Parent & Child PrivacyData Retention & DeletionContact Us.
2. Information on this website
- Contact messages: If you email us, we receive your email address, the name you provide, and the contents of your message. We use these to respond, investigate issues, and handle your requests.
- Website delivery: Our hosting service may process IP addresses, browser information, request times, and security logs to deliver and protect the website. Provider-level logging and retention must be confirmed before launch.
- Audio preview: Playing the sample requests an audio file from this website. The page itself does not create a listening profile.
This website’s page code does not include advertising trackers, analytics scripts, app account registration or checkout. It does not set its own cookies or local-storage records. Hosting and access-control services may use their own necessary technologies. This description does not establish the mobile app’s data practices.
3. The mobile app
The app’s final data inventory is not yet confirmed. Before launch, this policy will identify the account and profile information, listening activity, purchase records, device data, and diagnostics actually collected, if any; why each is needed; and the providers receiving it. We will also disclose any analytics, advertising, permissions, international transfers, and applicable consent choices. Do not interpret this draft as a claim that the app collects no data.
4. Children and parents
Children should not send personal information through the website or contact email. A parent or guardian should contact us on their behalf. Please avoid including a child’s full name, school, date of birth, location, photographs, or voice recordings. If you believe a child has sent personal information, contact us to request review and deletion.
Before the app launches, its children’s-data practices and any required parental notice, consent, review, and deletion controls must be documented here and implemented in the app. An adult purchase or a parental gate alone does not establish consent to collect children’s data.
5. Sharing, security, and retention
Email and hosting providers necessarily process information used to deliver this website and handle messages. The complete provider list, processing locations, safeguards, and retention periods will be added after confirmation. Information may also need to be disclosed where legally required.
The website is delivered over HTTPS. No system can guarantee absolute security. Do not email passwords, verification codes, payment-card details, or unnecessary information about a child.
Support records should be retained only for the time needed to handle the request and any applicable legal obligations. Specific retention and backup-deletion periods remain to be confirmed; this draft does not promise an unverified deletion timeframe.
6. Request access, correction, or deletion
To request access to, correction of, or deletion of information you have sent to the Lizzin team, email digital@alfafusion.com with the subject “Lizzin privacy or deletion request.”
- Contact us from the email address associated with your inquiry, where possible.
- Say whether you want a copy, a correction, deletion of particular information, or deletion of your entire Lizzin account and associated data, if applicable.
- Give only the details needed to identify your request. A parent or guardian can request help for their child.
We may need proportionate verification before releasing or deleting information. If information must be retained for legal or security reasons, the response should explain what is retained and why. Website requests are handled by email; there is no automatic deletion system on this page.
Lizzin app accounts are not available on this pre-launch website. If the app supports accounts, the final policy must state what account data is deleted, any retention exceptions and durations, and the in-app deletion steps. Uninstalling an app is not an account-deletion request. Subscription cancellation is a separate action through the purchase provider.
7. Your rights and policy changes
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of your information, withdraw consent, or complain to the relevant privacy authority. Contact us to discuss a request. This policy’s date will be updated when it changes; material changes will be explained before new processing begins.
8. Email updates and notifications
The email updates form prepares a message in your own email app. The address you enter is used locally to compose that message; this page does not upload it to a mailing database or save it in browser storage. Nothing is sent until you send the email. If you send it, Alfafusion receives your address, consent statement and message through email. This is a signup request, not an automatic subscription or an app account. Our team will explain the next steps before enrollment. Contacting support does not sign you up for marketing. Updates are intended for adults aged 18 or older. Do not submit a child’s email address. You can withdraw a request or ask to unsubscribe by emailing digital@alfafusion.com with the subject “Lizzin unsubscribe.”
Any future marketing signup should be separate from purchasing a membership or requesting support. Each marketing email must offer a way to unsubscribe. Essential account, security and purchase messages are separate from optional marketing. Mobile push notifications, if offered, will have their own device settings.
9. Handling your privacy request
Write to digital@alfafusion.com. Tell us which information or account your request concerns and what you would like us to do. We may ask for limited information to verify that you are the account holder or authorized parent or guardian. Please do not send identity documents unless we explain why they are necessary and how to send them securely.
Requests are assessed under applicable law, including any applicable response deadlines. Where a request cannot be fully granted, we will explain the reason and any available next steps. You may raise concerns with the relevant privacy authority, including the Philippine National Privacy Commission at privacy.gov.ph, where applicable.
10. Changes to this notice
We will update the date above when this notice changes. Before introducing materially different uses of personal information, we will provide the required notice and obtain consent where required. This prelaunch notice is not a description of a released app’s data processing.
11. Parent choices and data management
Read our Parent & Child Privacy page for guidance on consent and family requests, and our Data Retention & Deletion page for the planned app standards and current request process. The app standards remain subject to implementation verification before launch.
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